Collect authentic reviews and UGC of your products to attract and convert new customers with social proof
How it works
TrustSpot uses customer experience surveys to measure customer satisfaction at every step of the customer journey, so you can show potential customers why other mobile shoppers just like them trust your brand to deliver a great product and experience.
- Display product reviews and ratings right alongside the products customers are shopping for to build instant trust
- Collect customer insights that tell you what your customers love about your brand and how you can improve their experience
- Customize your customer experience surveys with unique questions, brand-specific designs, personalized coupons and more to make your request for feedback stand out from the rest of the noise.
- Boost engagement and bring in the conversions with air-tight social proof collected intelligently from real shoppers
- Create contests and campaigns to source visual user-generated content and make content collection fun and engaging
- Identify your biggest fans and get more feedback from them with your Net Promoter Score, which helps measure and assess customer experience